Refund policy

Camp Cove Swim understands that purchasing online can be daunting for those who like to try before you buy. If you are not 100% happy with your purchase we do accept exchanges for change of mind within 14 days of purchasing. Unfortunately, we do not accept refunds for a change of mind. Camp Cove Swim takes great care to ensure the highest standard of quality in everything we do and produce. In the unlikely event that your swimsuit is faulty or damaged you may be entitled to a replacement or refund. Please review the below conditions:

-Please do not remove the hygiene sticker in the crotch of the swimsuit. If the sticker has been removed you will not be able to except your return.
-Due to health regulations, garments that are soiled, marked, worn, damaged or laundered will not be accepted (even if they are faulty)
-You can return an item for an exchange within 14 days of receiving your original order.
-The item must be unworn and be returned in the same condition as received with any tags still attached
-We will refund the price you paid when you purchased you item. This includes sale items.
-We try hard to accept all returns. Returns to us don’t need to be in the original packaging. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.
-All goods will be inspected on return.
-The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way.
-We are not responsible for any items that are returned to us by mistake.
-Make sure you use a postal service that insures you for the value of the items you are returning or obtain proof of posting.
-We do not cover the costs of returning an item
-All of our styles are handmade with care and are inspected before being shipped to ensure the highest quality garments are received. In the unlikely event that swimwear is faulty, you may return it within 30 days from the date of purchase. We will assess the fault upon return and reserve the right to repair or replace the item. If the item is no longer in stock, a full refund will be issued. We will not fix colour fading, burring or pulling, lack of elasticity, fabric deterioration and colour running. Please follow the care instructions on the label to ensure you do not encounter such problems and to prolong the life of your garment.
-Camp Cove Swim holds a no warranty policy.
-Due to different qualities in computer screens, some garments may appear slightly different shade than they actually are.
-To request an exchange/refund please email us at customercare@campcoveswim.com . We will then issue with a Return Authorisation number and a return address to post it to (sorry we do not cover the postage costs of returning an item). Once we receive the bikini your new one will be on its way. In the case of a refund we will put the funds back into your account.