At Camp Cove Swim, we hold great pride in the quality, workmanship and the fit of our products. We are happy to provide you with a refund or exchange when:
- A return is requested within 7 days of receiving your order by emailing firstname.lastname@example.org
- For orders being picked up from our Sydney warehouse, you will have 7 days to contact us to arrange a return starting from the date you collect the order. If the order has not been collected within 7 days of the 'ready to collect' date, we will begin counting the 5 day period
- Items are returned in original condition (unworn, unwashed and hygiene sticker in tact)
- Items are returned to our head office within 7 days (Aus orders) and 14 days for international orders once we have provided you with a return address
- Gift cards do not quality for a refund. Exchanges on items paid for using a gift card are accepted.
*No returns are to be accepted on sale or discounted items (unless defective).
*Items purchased from our 'Camp Cove Swim' opshop and cannot be returned for a refund or exchange. All sales are final.
*Sunscreen cannot be returned unless faulty.
Step 1: Email email@example.com to request and discuss your return. If you are requesting an exchange please list what style/size/print you would like to exchange for. We will provide our return address via email.
Step 2: Send your item/s back to us
Step 3: Once we receive your return, we will process your refund
or exchange and send you email confirmation.
*There is a $5 cancellation fee if you wish to cancel your order prior to dispatch.