Returns

*Extended returns for Xmas - all orders placed between 22nd of November and the 23rd of December will qualify for extended returns. Contact us by email (customercare@campcoveswim.com) by the 4th of January to arrange your return. Please also adhere to the below conditions (excluding 5 day time frame)*

At Camp Cove Swim, we hold great pride in the quality, workmanship and the fit of our products. We are happy to provide you with a refund or exchange when:

  • A return is requested within 5 days of receiving your order by emailing customercare@campcoveswim.com 
  • Items are returned in original condition (unworn, unwashed and hygiene sticker in tact)
  • Items are returned to our head office within 7 days (Aus orders) and 14 days for international orders once we have provided you with a return address
  • Gift cards do not quality for a refund. Exchanges on items paid for using a gift card are accepted.

 No returns are to be accepted on sale or discounted items (unless defective).

 *Items purchased from our 'Camp Cove Swim' opshop cannot be returned for a refund or exchange. All sales are final.

Step 1:  Email customercare@campcoveswim.com to request and discuss your return. If you are requesting an exchange please list what style/size/print you would like to exchange for. We will provide our return address via email.

Step 2:  Send your item/s back to us

Step 3:  Once we receive your return, we will process your refund

or exchange and send you email confirmation.

*There is a $5 cancellation fee if you wish to cancel your order prior to dispatch. 

 

 

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